ISSN 2286-6493
Journal of Asian Association of Schools of Pharmacy

The Satisfaction and Perception of Intern Pharmacists towards Their Internship Training in Ministry of Health Malaysia Facilities: A National Survey  Research Paper 

Abida Haq Syed M. Haq1*, Faridah Aryani Md. Yusof2, Pui Lim Chan1*, Mary Chiew Fong Chok1, Gillian Shih Yen Phua3, Chee Jia Teoh4, Noorazlinda Yaacob5, Yusmiza Azmi1, Nurul Afifah Osman6, Ahmad Farhan Paiman6, Siti Fauziah Abu1, Nurul Adha Othman7,Salwati Abd. Kadir6, Kamarunnesa Mokhtar Ahmad1
1 Pharmaceutical Services Division, Ministry of Health Malaysia
2 National Pharmaceutical Regulatory Agency, Ministry of Health Malaysia
3 Pharmacy Department, Hospital SultanahBahiyah, Kedah, Malaysia
4 Pharmacy Department, Hospital Seberang Jaya, Pulau Pinang, Malaysia
5 Pharmaceutical Services Division, Melaka State Health Department, Malaysia
6 Pharmacy Board of Malaysia, Ministry of Health Malaysia
7 PharmacyDepartment, Hospital Sungai Buloh, Selangor, Malaysia


To assess the level of job satisfaction and perception of Provisionally Registered Pharmacists (PRP) towards the internship training provided.
A cross-sectional nationwide survey was conducted amongst all PRPs undergoing training between December 2015 and February 2016 to assess their level of job satisfaction and perception towards the training requirements stipulated by the Pharmacy Board of Malaysia.
A total of 733 PRP participated in the survey and the response rate was 95.8%. Based on the response received, 92.5% (n=678) felt that the one-year training period was just nice, 30.5% (n=223) felt that the logbooks were too complicated and 33.2% (n=241) said the targets set by the Pharmacy Board of Malaysia were too high. On a scale of 1 to 5, respondents rated 3.32 (SD 0.54) for mean score of job satisfaction. Significant factors influencing mean score of job satisfaction were perceived fairness at the work place, perceived self-competence after one year of training, preceptors' competence and pharmacy as a chosen career pathway.
Intern pharmacists were fairly satisfied with the internship training in government facilities in Ministry of Health Malaysia. A review of the internship logbooks and the practicality of targets set by Pharmacy Board are warranted for further improvement.


1 Job satisfaction
2 Pharmacy internship
3 Pharmacist

Published in

JAASP Volume 6
January - December, 2017

Page: 039-046

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